Head of Private Client Sales Strategy & Transformation
The bank that is closer to everyone – yes, that’s us!
We are building a new team for a new digital bank from scratch! The new backend team will build, implement, and continuously improve a modern banking platform.
We are looking for a Head of Private Client Sales Strategy & Transformation to help shape how we serve and grow our private client business. This is a hands-on leadership role combining sales strategy, process development, customer experience, and operational efficiency.
Every day, you’ll be #closer and:
Build simpler, more efficient processes – analyse, design and improve customer service and sales processes to make them seamless, efficient and convenient for both customers and employees.
Shape the sales strategy – contribute to the development and implementation of the private client sales strategy by assessing target customer segments, identifying product priorities, selecting the right channels and sales approaches, and turning strategic direction into concrete solutions and measurable results.
Develop sales management tools – create practical management models and tools that help leaders manage customer flows, employee capacity and performance, while continuously improving customer experience.
Connect physical and digital channels – develop processes and tools that connect branch and remote channels, identify sales opportunities at the right time, route them to the right team and ensure consistent follow-up throughout the sales journey.
Create customer-centric service models – develop service models, service levels and customer routing principles tailored to different customer needs, ensuring a consistent customer experience.
Strengthen employee capabilities – implement training and day-to-day sales support tools, develop content, improve onboarding, introduce knowledge assessment and support quality control in customer interactions.
Being #closer means you’ll get:
A hands-on approach – you will not only set the direction but also analyse problems, develop solutions, design operating models and tools, and help drive their implementation.
Strong stakeholder management – you will work across different functions and with decision-makers, balance different interests, communicate your recommendations clearly.
Prioritisation and change management – you will identify the initiatives that create the greatest value, manage dependencies, adapt quickly to changing priorities and ensure consistent execution.
Customer-centric thinking – you will base decisions on different customer needs and experiences while also looking for simplicity for employees and operational efficiency for the organisation.
Analytical and systems thinking – you will see the bigger picture across the sales and customer service ecosystem, use data to identify root causes and build effective performance monitoring and control mechanisms.
Being #closer means you’ll get:
The green light for your ideas. Your suggestions will be heard — we value independence, curiosity, and initiative.
A manager who helps you grow. You’ll get clear direction and support while having plenty of freedom to act, learn, and develop.
An organisation that is changing. Joining Artea means more than just a new name — it means new ideas, perspectives, and opportunities to help shape our culture from within.
Achievements rooted in Lithuania. We’re especially proud to be a Lithuanian bank. We believe our country and our people are unique, and we do everything we can every day to help them realise their potential.
A personal benefits package. Health insurance, a pension savings programme, additional days off, flexible working hours, modern infrastructure — and that’s far from the complete list of benefits!
Competitive compensation. Your salary will depend on your experience and competencies, so we’re providing an indicative range of EUR 5,000.00 – 7,700.00 gross per month.
Performance bonuses. Our employees can earn bonuses based on the performance of the bank, their team, and their own individual performance.
What else is important?
Want to experience what it means to work at Artea Bank? Fill in the form and send us your information by 30 November 2026, and let’s talk.
We can’t wait to show you what it’s like to be #closer!
- Darbo sritis
- Privačių klientų tarnyba
- Darbo vieta
- Verslo centras "Sąvaržėlė", Konstitucijos 14A, Vilnius
„AB Artea bankas“
Būsime nuoširdūs, mūsų kasdienybė, kaip ir gyvenimas, yra visokia - sėkmingos dienos mus įkvepia ir motyvuoja, sunkiomis – ieškome sprendimų ir mokomės įveikti iššūkius. Pirmyn mus veda požiūris, kad bet kokios dienos yra geros, jeigu jos leidžia augti ir veda #arčiau to, ko siekiame.
Džiaugiamės ir didžiuojamės, jog mūsų Banko grupės produktais, sukurtais Lietuvai, ir sprendimais, priimtais Lietuvoje, pasitiki daugiau kaip 500 000 privačių ir verslo klientų. Dėmesys, kuriantis pasitikėjimą, mums leidžia ne tik geriausiai suprasti savo klientus, jų poreikius bei jų verslus, bet ir kurti geriausias sąlygas mūsų šaliai ir jos gyventojams.
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